Thank you for choosing Timeshuffle LLC’s Project (“We”, “Us”, “Our” or “Project”).
Please review our Privacy Policy (hereinafter referred to as the “Policy”) to understand what type of data, for what purposes, and in which ways we can process. The Policy is designed in such way, in order to make its content to you as clear as possible. If you have any questions or suggestions regarding our Policy, please contact us through the Help and/or Support section of the Project so we can reply to you in a quicker and more straight forward fashion.
We act as a controller under the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation” or “GDPR”) and we are responsible for the personal information we process. This Policy informs you how we protect your Personal Information and informs you of your privacy rights. The controller for the purposes of the GDPR and other applicable data protection or data privacy laws of the EU Member States, as well as other data protection requirements in respect of the Project, is:
TIMESHUFFLE LLC
Saint Vincent and the Grenadines
Email: [email protected]
Data processing is carried out by us solely for the purposes defined by this Policy. Please note that you have the right to withdraw consent at any time, in the manner specified by this Policy.
By accepting this Policy, you also accept the Terms of Service [link]. You acknowledge and agree that you have reached the age allowing you to enter into such binding agreement in the country of your residence or domicile, or that you have your parent or legal guardian’s permission (if required by the applicable law). Child (or a legal minor) is a person that has not reached the minimum age required to provide the consent for data collection and processing in accordance with the applicable laws of the respective country.
We may update this Privacy Policy by posting a notice in the Project before such changes take effect.
This Policy describes:
1. PROCESSED DATA
In general, by “Data” we mean any information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual. By the “Data”, we also refer to any information that relates to you and usage of the Services (as defined in the Terms of Service). All information of your activity in the Project and/or Services, processed by us where it is necessary for providing access to the Project and/or Services, is hereinafter referred to as the “Account”.
Despite the fact that the data processed by us may not include data of the “personal data” category, we treat all information associated with your Account as personal data. We collect following personal data related to users of our Services:
We collect your personal data on the following lawful basis:
1.1. Data you provide by yourself
We include the following information that you provide to this type of data:
WARNING! We are not responsible for the relevance, correctness, completeness or quality of the information you provide. When you place the data indicated independently, we proceed on the presumption that you have acted in good faith, accept the specified information as relevant, correct, complete and reliable. If you indicate inaccurate and/or irrelevant information, access to a number of Services may be limited for you, and a technical support and support services regarding the processing of personal data is suspended until the confirmation of your ownership of the specified information. These measures are necessary to ensure the protection of your data.
1.2. Information we receive or generate as a result of your use of the Project.
We may collect data related to your use of the Project and your in-game activity, to your use of our services and the nature of this use and to your devices. The collection of such information is necessary for the analysis of possible technical errors in the Project and their timely elimination. The processing of information about your in-game activity is related to the social nature of our Project, the results of your in-game actions are reflected throughout the in-game world.
1.3. Information collected from external sources.
We may receive information about you and your actions from third parties when you connect external accounts; from advertisers or service providers about your contacts and interactions with them.
1.4. COOKIES
Cookies are text files with small pieces of data — like a username and password — that are used to identify your device as you use a network. Specific cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience. Data stored in a cookie is created by the server upon your connection. This data is labelled with an ID, unique to you and your device. For more information, please see the Cookies Policy [link].
2. PROVIDING DATA TO THIRD PARTIES
We may share your information with the following types of third parties:
You can get a non-exhaustive list of such companies here: ANNEX to the Privacy Policy.
We may share your personal data with our affiliates and partners in the EU / EEA and outside the EU / EEA. If the transfer of data outside the EU / EEA is not regulated by an EU Commission sufficiency decision, we base it on the legal guarantees set out in Article 46 et al. seqq. GDPR. This mainly includes EU Commission-approved Standard Contractual Clauses, which we have strengthened with additional security measures such as additional individual risk assessment, additional contractual guarantees, and technical guarantees, including additional encryption or pseudonymization, to enable international transfers with Project affiliates and partners outside the EU/EEA.
Learn more about the EU Commission’s approved Standard Contractual Clauses [link - https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en].
We may share personal data with external providers or service providers or providers whom we engage to perform services or functions on our behalf and in accordance with our instructions.
If these providers are established within the EU, we ensure that they are contractually bound to comply with EU data protection regulations. We also guarantee in our contracts with these organizations that they only Process Personal Data in accordance with our instructions and provide consistent services and protect the integrity and confidentiality of your personal data entrusted to them. We may also disclose personal information to our advisers, consultants, law enforcement and other government agencies (such as tax and social security authorities), police, prosecutors, and courts. All these recipients are themselves responsible for complying with EU data protection regulations. Some of the suppliers we work with are located outside the European Economic Area. If the EU Commission has not recognized them as providing adequate protection of personal data, we rely on the legal guarantees described above.
These companies may access and process your data in accordance with their own privacy policies, being an equivalent data controller. We encourage you to review their privacy policies to learn more about how they process data.
We may disclose your personal data as permitted by law to investigate, prevent, or act regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of our Terms and Conditions or other agreements, or as required by law.
Please feel free to contact us for additional information on third country data transfers as well as our safeguards and supplementary security measures.
3. REASONS FOR DATA PROCESSING
We process your data only when necessary to provide access to the Project and/or Services, while taking reasonable security measures to protect your data from loss, misuse and unauthorized access, disclosure, modification or destruction.
With respect to the users covered by the GDPR, we use the data collected through the Project and/or Services for the purposes of our legitimate interests in accordance with Article 6(1)(f) of the GDPR, as well as for the purposes stipulated in the Terms of Service and this Policy. E.g., we may use information we collect:
Data is collected when you provide it within the Project and/or Services. Indirect collection shall be allowed only on anonymous basis.
4. TERM OF PROCESSING AND STORAGE
We process and store data during the Project period and within 30 (thirty) days from the confirmation of the request for deletion, except for the information that is necessary to fulfil the requirements of applicable law (for example, in the field of taxation and accounting) and anonymous information. We do not control the data published by you or copied by other users, as well as the data published in the chat of the Project (if applicable) or on thematic groups and forums. After deleting your data, your anonymized account can be saved in the Project if it is used in conjunction with other users.
Information contains personal data of users (if applicable), collected or created by providing of technical support to users, is stored during the period of the User Account that has applied for support in order to provide an optimal solution to issues and problems. Information that does not contain personal data can be stored for the entire duration of the Project.
5. DATA SECURITY AND PROTECTION
The Project respects the confidentiality of your data and strives to ensure the highest level of protection. Despite the measures we are taking to protect your information, any measures that we apply will not have any effect if you neglect the reasonable data security requirements.
The project implemented reliable means of protection to ensure the security of your data. We do everything possible for your safety when using the Project and are constantly improving our information protection methods. As some means of protecting information from unauthorized access, alteration, disclosure or destruction, we use the following methods:
In spite of all measures taken by us, your careful attitude in respect of the Account and access to it has a great importance in the safety of your data. To prevent unauthorized access to your data and Account, we strongly recommend you not to share access to the account to any third parties and to comply with the rules of the Project and use of the Services. In case of your violation of the Terms of Use of the Services, we will not be able to guarantee the security of your data.
WARNING! The following actions are prohibited by this Policy and the Terms of Use of the Services, and may also violate the confidentiality of your data:
6. DATA MANAGEMENT
You have all the technical capabilities to determine how the Data shall be used. We are constantly improving the data management methods available to you. You can form a request within the Project by sending a request in the Help section. You are entitled to obtain information from us on how we handle your personal data, to see copies of all personal data held by us and to request that your personal data is amended, corrected or deleted from our systems. You can also limit, restrict or object to the processing of your data.
For exercising your rights, you can:
The procedure for withdrawing consent to the processing and deletion of data:
PLEASE NOTE that the data is used by us solely for the purpose of providing you access to the Project and improving the quality of the Services. By deleting of Account data, you will lose access to the Project and your data will be permanently deleted.
The order of execution of the request:
PLEASE NOTE that we reserve the right to refuse to fulfil the request, if the ownership of the data is not confirmed by the User and/or the request affects the rights and freedoms of others.
If you have lost access to the Project and do not have the technical ability to perform actions to confirm ownership of the Data, you can send a letter to the address:
…
Recipient: Timeshuffle LLC
In the letter you must provide information, by which we can uniquely identify you and the ownership of the Account data.
FULL NAME AND CONTACT DETAILS OF THE AUTHORIZED DATA PROTECTION MANAGER FROM TIMESHUFFLE LLC:
Timeshuffle LLC
User Data Protection Manager:
Personal Data Expert
…
Email: [email protected]
7. LOCAL LEGISLATION
We provide you with access to international projects and strive to comply with applicable local laws. Please note that our Services are provided “as is” and you should inform yourself of the relevant applicable laws. By continuing your use of the Project, you represent and warrant that your use of the Project is not contrary to the applicable law and Terms of Service.
8. FINAL PROVISIONS
We reserve the right to modify this Policy at any time, so please review it on a periodic basis.
This Policy is made in English language. We can provide you upon request in writing with a translation in French, German, Italian, Spanish and Portuguese languages. In case of any inconsistency or discrepancies between a non-English translation of this Policy and the English version, the English version shall prevail.
ANNEX TO THE PRIVACY POLICY OF THE HERO WARS PROJECT (THE “PROJECT”)
Our Partner Organizations and Service Providers
For technical purposes:
For marketing and analytical purposes: